MONK Software is much more than a software company. It’s a reality that gathers a growing number of Geeks who are passionate about work, enjoy challenges and can’t avoid being accountable - yet don’t take themselves too seriously.
Over the years, we developed a relevant experience with a number of big Italian and international companies, supporting both Commercial Departments and IT. Though having a big company experience, we value and preserve the small company feeling that is needed for a honest partnership approach.
We grant speed and flexibility to our clients not just because it’s needed, but also because to us success is both the value you actually bring and the way you have brought it.
At MONK we have enjoyed every single project, assignment and product we developed... and are determined to continue doing so. We are not a kick-starter nor a fundraiser, however if we don’t buy into your project, we will not accept the assignment. Being ethical for us is a source of joy.
Besides our main office in Rome (Italy), founded in 2008, we have offices and teams in Krakow (Poland), Milan (Italy) and London (UK). Our team is currently composed of 30 employed developers and a network of freelance developers around the world who are part of the family.
A barber shop in Cave The MONK story originates from a little town in the hills of Southern Rome, called Cave. With few thousand inhabitants and a handful of Internet connections, the local barbershop decided he absolutely needed a digital identity... MONK Software was hence founded to register the domain and hosting the website and m-site (which were designed and developed in exchange of a few haircuts and shaves, obviously!).
First web apps
Next milestone was an assignment by a publishing company specialized in legal documents. We were asked to create a databank, however we could not resist to develop the entire digitalization process including a website and custom search engine. That was so appreciated it became an official tool of the Italian Supreme Court.
That led to more assignments for the Ministry of Law and other public entities including the ESF (European Social Fund) for which MONK developed a platform for companies to access funded professional training.
A major challenge that scaled the whole project to a different level came through an Electric Power Company that, due to financial turmoil, was restructuring and needed a total IT architecture turnaround. MONK Software designed and successfully implemented the entire architecture, using open source technologies and custom developments ranging from CRM to ERP. That company is now enjoying success and is expanding significantly also through acquisitions, and the MONK system architecture supports the scaling happily.
New office in Rome In 2008, MONK Software started for real. We developed a booking system, a management system and an official website for a nationwide transport company. Thus, MONK established the first office in Rome to set up proper operations (with the additional benefit of free bus rides).
One new love: the mobile Being “mobile” a true passion, we focus our efforts on building a strong mobile developers team. We covered majors mobile Operating Systems, and we started developing a bunch on application for event organization, companies internal surveys, automotive showoff and presentations and many more.
Working with TLC In 2010 MONK found its most fertile ground with a major Italian Telecom Operator for which it started developing enhancements for the VAS business, created a Mobile Device Management System, designed and developed a Business Intelligence System and eventually developed the Self-Care App (which has been rated, year after year, best self-care App in the Italian market).
The pursuit of conversational
As a strong advocate of the conversational paradigm, in 2015 MONK developed an instant messaging app which evolved into an unexpected success story for the entire telecommunication industry. It turned into a comprehensive app that includes Chat, Self-Care and M-Commerce.
We wanted and still want to reach beyond, certain that the return to natural language is a present and future need to address. Therefore we put up a R&D department which is at work, among the others, on BOTs and a variety of Artificial Intelligence solutions to integrate our softwares.
Next big challenges
With the growing workload, the need to expand productivity resulted into opening a local branch in the Philippines, whilst a big assignment for a major US logistics operator brought to the opening of the Boston MONK office.
Among our products, we count a very innovative social media tool called “Hashtagify”, a big data analytics interface, a push notification engine and a CRM tool.
In 2015, offices in London and Milan were also opened. The rest of the story, remains to be written.